Thursday 12 April 2012

SANRAL to mends its terms and conditions for Gauteng e-tolls

Source: http://www.timeslive.co.za
South African National Road Agency Limited (SANRAL), is mending its terms and conditions for the Gauteng province e-tolls. SANRAL calls for re-registration for Gauteng tolls to those road users who have registered for the e-tolling system and bought e-tags.The new set of regulations will be consumer friendly, hence it is highly essential for every road user to get registered   under the new terms and conditions. I think that this is a better economic sense for SANRAL to restart a registration process under revised terms and conditions. This shows that SANRAL has managed to negotiate on the current terms and have got an indication of revised terms and conditions that has been implemented. There has been a huge controversy and public pressure about the newly established e-tolling system in the Gauteng province, especially by those opposing the e-tolling system.
Recently the Congress of South African Trade Unions (COSATU) led a march in protest over the e-tolling system, saying that the costs will cripple the poor and small businesses, already struggling with the accumulative price increase on fuel prices. I think that the new terms and conditions will allay fears thats consumers and road users may have. This shows that the communications team of SANRAL managed to paly a big part, because it is clear that the new terms were based on public concerns, opinions and recommendations. Ideally, SANRAL has put people's interests first by making sure that registered Gauteng roaf users would not be disadvantaged. The changing of terms, is a demonstration that has been take the concerns and inputs of the public seriously. SANRAL make a clear objection that, visitors to Gauteng need to register in advance fo day passes. Minister of Finance, Pravin Gordhan announed on his Budget speech, in February that toll fess would be capped at R550 a month. Sanral gives thorough instructions, on how road users can may be registered, here is a short summary on how this can be done.Registering for an e-toll Account may be done through any of the following methods:


  •  At an e-toll Customer Servvice Outlet, located at a mall or along Gauteng e-road. (click here for locations)
  • Online at www.sanral.co.za (click here)
  •  By printing the Registration Form on the e-toll website and faxing it to 0800 SANRAL (726 725); or
  •  By phoning the e-toll Call Centre at 0800 SANRAL (726 725)
SANRAL declares that the have a highly trained customer service staff that will work will all road users to ensure smooth regulations and e-toll readiness when the e-road becomes fully effective. So, why wait, if you know that you haven't restered and you live in Gauteng provine. Do not be reluctant to go and get registered to show that you are true cizen of this country.
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28 comments:

  1. Thee Workplace13 April 2012 at 07:06

    SANRAL needs take this project and treat it with good public relations techniques. It needs to communicate well with the public to get a good response.

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    1. Unknown13 April 2012 at 12:23

      yes thats true, Thee Workplace, and I think that is what they have tried to do, especially by revising its terms and conditions of which came from considering the public concerns and opinions

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  2. Phethile14 April 2012 at 00:34

    I'm really concerned about the way the entire project was initiated, the public was not informed that they were going to have to pay for the upgrade of the highways that's why COSATU and other interest groups are lobbying for the project not to continue.

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    1. Unknown14 April 2012 at 06:20

      Ja it is a concern ma'am but at least now they have tried to be lenient and reasonable with its terms and conditions and I don't see a reason why COSATU is lobbying for this not to continue because the e-tolls play an economic sense for this country

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  3. Unknown15 April 2012 at 02:13

    With the public pressure and other things that pushed SANRAL to re-structure and mend their ways, it clearly shows that this project was not considerate of how the public will react. It totally lost the PR plot seriously

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    1. Unknown16 April 2012 at 14:27

      Yes, the communications team of SANRAL might have lost the PR Plot, but what matters is that they came up with a very constructive and effective decision and solution. and its important that the public supports the e-toll because its not like the money is going to to waste or something else...its gonna be used to fix roads

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  4. Anonymous15 April 2012 at 05:40

    The least they could have done was to inform the public about the new e-Toll system,what they did was not right and the people have the right to go against it. You know I was so touched when I watched the news last week,and this young boy was saying that the e-Tolls should be taken away because his parents are struugling and that they took lunch money for him for school.

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    1. Unknown16 April 2012 at 14:36

      Ja, you are right. It causes confusions and so touching to many people too and I honestly think that government should first do a thourogh reseach about the economic class of people and the bottom line here is that it is now a legislation so, that means people have got now choice but to pay the e-tolls, its a law Siyasanga and that can not be change because I don't see the need of opposing it

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  5. clive media guru15 April 2012 at 15:06

    the government really understimated the power of the media and they public now the have to face up to the damages they have created and this is bad for them because the election are very close

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    1. Unknown16 April 2012 at 14:40

      Yes Clive I understand that the elections are close and that the e-tolling system has caused dama, especially due to the march where road users were protesting so that this get stopped, and billions of rand were lost by business. But what I don't understand is that, what do you mean when you say Government has underestimated the power of the media? In what way, please explain.

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  6. Anonymous16 April 2012 at 00:45

    The public was not well informed about the e-toll, if they did understand what benefits are there for them thing will have being smooth way before. So here is Vavi leading unnecessary protest i guess he never get a good understand too.

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    1. Unknown16 April 2012 at 14:42

      Thank you for agreeing with me, I also do not see the need for this protest led by COSATU because they are costing us millions and with that, this country might face recession

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  7. Ngcebo Mthimkhulu16 April 2012 at 02:52

    This morning I heard that they will be charging you more than 3 times more if you're not registered with the E-toll system, from about 30 cents to R1.75, not accurate calculations, think we'll give in after this is implemented?
    @dengcebzsanyu
    Bangandgourmet.blogspot

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    1. Unknown16 April 2012 at 14:48

      Yes it is unfair to charge that much because some people were unaware, while they were too busy fixing their terms and conditions. The least the could do is to give people time to register and once it has started operating, then unregistered users should be prosecuted or pay more than what is expected because they will be ducking from country's terms. Here is the link explaining all about what unregistered users will be paying: http://www.thenewage.co.za/48599-1008-53-Unregistered_motorists_to_pay_more_for_etolls

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  8. Nkhensani Makhuyane16 April 2012 at 10:44

    Thia e-toll project has caused the road ussers to have too much questioning and complains about it, instead of making it consumer friendly cant they cancell it ang generate funds from the normal nand well known toll gates that the whole country knows and is aware of.

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    1. Unknown16 April 2012 at 14:52

      It cannot be cancelled, its a law that can never be changed. People must think, read terms and conditions about what benefits its bringing to them. That is why, SANRAL revised the terms and conditions to make sure that it is consumer friendly and allays fears as well as frustrations people had about this before

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  9. gracemokabane17 April 2012 at 01:12

    @ @dengcebzsanyu i also had that too and really know just a way of scary people dont you think so and its not fear

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    1. Unknown17 April 2012 at 03:54

      JA, I did hear that too, well, the money is going to be multiplied by six if people don't register

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  10. Nic Mmako17 April 2012 at 06:15

    Honestly though, I have been hearing of this e-toll but since the subject came into discussion, I have never heard about how it will benefit us. I guess the media has also played a significant role in framing issues around it.
    Could you to provide a brief list of the benefits that come with using e-toll, Loyiso?

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    1. Unknown17 April 2012 at 06:32

      Well Nic, here is all that you need to know about the e-tolling System>>>
      Tolling is important because:
      -It enables SANRAL to provide roads sooner than the traditional tax-based revenues which would traditionally fund these roads.
      -Tolling delivers the much needed infrastructure sooner than later.
      -Tolling ensures dedicated funding for maintenance of the road.

      What are the benefits of tolling?

      -Toll roads ensure a high quality road network. In addition to contributing to improved road safety, toll roads generally reduce travelling distances and result in substantial savings on the running costs of your vehicle and much valued travel time.
      -The “user-pay” principle represents a fair and precise way of paying for transportation facilities.
      -Tolls link the benefits for the road user with its fees by charging users only in direct relationship to how much of the road they use.

      Now I hope you understand the importance of the e-tolls

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  11. Pebetse17 April 2012 at 07:01

    So Loyiso, what will happen if every body does not register or maybe a few people did but majority did not?

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    1. Unknown17 April 2012 at 13:20

      if you decide not to register while you still had a chance, you will then be liable for penalties and might end up paying 6 time of what you was going to pay, for further reading, go to this link: http://www.thenewage.co.za/48599-1008-53-Unregistered_motorists_to_pay_more_for_etolls

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  12. Unknown17 April 2012 at 13:57

    how are these new terms and conditions different to the old ones, and what good will they bring for us as the Tolling payers or the public???

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    1. Unknown17 April 2012 at 14:10

      the new terms and conditions are consumer friendly and the good it will bring if you pay the e-tolls is that, SANRAL will ensure a high quality road network. In addition to contributing to improved road safety, toll roads generally reduce travelling distances and result in substantial savings on the running costs of your vehicle and much valued travel time. I am sure you have heard about the road accidents, and that will be all reduced because people will be more responsible on the roads

      Delete
  13. Unknown19 April 2012 at 04:57

    I say no to e-tolls.Fact is the cost of living is too high, petrol price increases now and again.People have to pay taxes yet their salaries are not increasing,only 20% of trrafic fines are paid.Yet the government expect the people to pay the e-toll.The South African government should think of a better strategy to recover the amount they used in building the e-toll.I would like to know how will the trucks and cars coming from neighbouring countries like Zimbabwe,be charged on the e-toll.This e-toll will affect companies like Avis, how are the suppose to pay for e-toll if a car has been rented for two hours?

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    1. Unknown19 April 2012 at 12:03

      first I would like to say, thank you for viewing my blog. Secondly, the thing nokuthula here is that it is clearly stated on the terms and conditions that even visitors to Gauteng need to register in advance for day passes, therefore companies must have the e-tolling fees on their budget expenditures

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  14. Unknown19 April 2012 at 05:26

    this e-tolling is not good at all for the people because now they are being charged a lot, this will be a great disadvantage in many way ,now the budgets needs to change because of e-tolling.not fair at all

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    1. Unknown19 April 2012 at 14:28

      yes it is not fair, and it causes strike and create a bad relationship between the state and road users as well as COSATU

      Delete

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